How do I return an item?

Products ordered through our website may be returned in new, unused condition (meaning tags are intact and item is in new condition and shows no signs of wear) within 30 days of the order date. To return an item for a refund of the item cost (note that shipping charges will not be refunded), customer should ship the item to:

Obersee
Attn: Website Returns
11812 Main St., Ste C104
Fredericksburg, VA
22408
USA

If we receive an item that has been used or is not in new condition, the item will not be refunded, and the customer may opt to have the item shipped back to him/her has his/her own expense.

For further information, please contact us at info@obersee.com or through our web contact form.