We are happy to exchange a size for you. Please carefully review your order to be sure that you did not purchase with a final sale coupon as these items are not eligible for return or exchange ("final sale" will be noted on your order confirmation).
1. Print a copy of your email order confirmation and circle / highlight the items you want to exchange.
2. Write on the printout which size you would like sent to you.
3. Ship the items plus the printout to the following address (with tracking and insurance as we will not be responsible for lost or missing packages):
Attn: Website Exchanges
11812 Main St, Ste C104
Fredericksburg, VA 22408
4. We charge $7.99 for shipping the new items back to you. Pay for this here: https://www.obersee.com/ProductDetails.asp?ProductCode=EXCHANGE
5. Email tracking of your exchange to firstname.lastname@example.org
so that we are aware that the return is coming and will be watching for it.
Important Note / Disclaimer - Your exchange will NOT be accepted if the tags have been removed from the item or if the item shows any signs of wear (especially hygienic liner). Please check the items before sending in. If items appear to be used or are not in new condition, you will be responsible for the cost of the return shipping of the original items back to you.